5216332_IrawanSandraMPhilThesis23February2017final.pdf (2.73 MB)

The Mandated Adoption and Implementation of an Academic Information System: The Case of an Indonesian University

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posted on 18.07.2017, 23:22 by SANDRA IRAWAN
This research focused on the mandated adoption and implementation of an academic information system at an Indonesian University, where a high amount of resistance was shown by the academics as the users. Using an interpretive case study, this research applied a framework for innovation adoption and implementation to investigate the case at the University. This involves the exploration of the multilevel perspective of the actors involved, including the academics, the executives, and the administrative staff. Semi-structured interviews were used as the main technique during data collection, supported by documentation and physical artefacts to corroborate the findings.


Campus location


Principal supervisor

Michael Morgan

Additional supervisor 1

Susan Foster

Additional supervisor 2

Kerry Tanner

Year of Award


Department, School or Centre

Caulfield School of IT

Additional Institution or Organisation

Caulfield School of Information Technology


Master of Philosophy

Degree Type



Faculty of Information Technology