The Influence of Employee Role Identity on Attitudes Towards and Utilisation of Flexible Work Arrangements

This study examined how ideal worker role identity, family role identity and caregiver role identity are related to employee attitudes towards, and subsequent utilisation of, flexible work arrangements (FWAs). Previously researchers have focused on social norms and workplace cultures that may influence utilization of FWAs, which involve modifying the time or place where work is done on a regular basis. The findings indicate that family and caregiver identities are associated with more favourable attitudes towards FWAs. Additionally, employees who have more favourable attitudes towards FWAs are 1.5 times more likely to use FWAs. The findings may be used by HR professionals to target attitude change, and better understand caregiver and family role responsibilities, as organisations seek to attract and retain key employees.