Strategic Organizational Decision-making in Augmenting Employee Trust and Cooperation

This thesis investigates the dynamic interactive process of how individual motivation leads to the desired organizational outcome. By understanding individual differences in personality, it is possible to elicit the maximum trust and cooperation potential of every employee. The results demonstrate that the quantum of extrinsic rewards needs to be large enough to improve employee trust and cooperation meaningfully. Hence, employers could gain insights into the behavioural outcomes in the workplace and make strategic organizational decisions through excessive extrinsic rewards to augment employee trust and cooperation.