Natural disaster contingencies and building supply chain resilience with integration

This study advances theory and practice by developing a five-stage Supply Chain Resilience (SCRES) building model and clarifying how Supply Chain Integration (SCI) supports SCRES in relation to natural disasters. The study employs a case-study research design and relies on structural-contingency theory. It identifies three main performance indicators of successful SCRES building and provides strong guidance for unified SCRES measure development. Finally, among other findings, the government is recognised as an important stakeholder and trust is inductively captured as important for SCRES building.