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Information technology and quality systems : an investigation of the capacity of a groupware product to empower people and support organisations
thesisposted on 08.07.2021, 04:52 by Megan Elizabeth Seen.
This thesis was scanned from the print manuscript for digital preservation and is copyright the author. Researchers can access this thesis by asking their local university, institution or public library to make a request on their behalf. Monash staff and postgraduate students can use the link in the References field.
Year of Award2005
Department, School or CentreCaulfield School of Information Technology
CourseDoctor of Philosophy
Groupware (Computer software) Australia Case studiesQS-9000 (Standard) Australia Case studiesEmployee empowerment Australia Case studiesCorporate culture Australia Case studiesOrganizational effectiveness Australia Case studiesManagement information systems Human factorsInformation technology.Quality systems software.Groupware.Empowerment