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Customer relationships with service personnel and their impact on service loyalty
thesisposted on 08.07.2021, 04:09 by Liliana L. Bove.
This thesis was scanned from the print manuscript for digital preservation and is copyright the author. Researchers can access this thesis by asking their local university, institution or public library to make a request on their behalf. Monash staff and postgraduate students can use the link in the References field. Winner of the Mollie Holman Doctoral Medal for Excellence