File(s) under permanent embargo

Reason: Under embargo until April 2024. After this date a copy can be supplied under Section 51(2) of the Australian Copyright Act 1968 by submitting a document delivery request through your library, or by emailing document.delivery@monash.edu

Consumers' Perceptions and Enactment of Consumer Social Responsibility in a Developing Country Context: Qualitative Insights from Malaysia

thesis
posted on 15.04.2021, 01:09 by Ju Nah Tan
This thesis presents the results of a qualitative study of Malaysian consumers’ perceptions and enactment of their social responsibility; that is, their Consumer Social Responsibility, or CnSR. The study found CnSR to be a localised hybrid concept that privileges local/Malaysian (self-protection of subsistence needs along ethnic/religious lines) over Western (ecological, sociological) CSR ideas and practices, and is primarily enacted through culturally-specific forms of inaction. The thesis extends Caruana and Chatzidakis’ (2014) multi-level, multi-agent CnSR framework to a developing country context, and extends the qualitative approach in CSR scholarship, cautioning against the generalisation of ‘universal’ CSR/CnSR theories and concepts.

History

Campus location

Malaysia

Principal supervisor

Gavin Jack

Additional supervisor 1

Ding Ding Tee

Additional supervisor 2

Ahmed Khalid

Year of Award

2021

Department, School or Centre

Malaysia School of Business

Course

Doctor of Philosophy

Degree Type

Doctorate

Faculty

Faculty of Business and Economics

Usage metrics

Categories

Exports