monash_110488.pdf (209.33 kB)
Turning the tables on off-shoring
journal contributionposted on 2017-05-04, 01:18 authored by Nash, Brad, Holland, Peter, Pyman, Amanda
How stakeholders hijacked the offshore call centre debate Copyright 2005 Brad Nash, Peter Holland and Amanda Pyman. No part of this article may be reproduced by any means without the written consent of the publisher.