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The Quality Movement and the Quality of Government

journal contribution

posted on 2017-11-02, 04:48 authored by Hughes, Owen, Teicher, Julian

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Year of first publication

2003

Series

Monash University. Faculty of Business and Economics. Department of Management

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Keywords

e-government information and communication technologies (ICT)new public management (NPM)total quality management (TQM)2003 1959.1/2457 monash:2457

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