<p>(2021) 21 <i>Legal Information Management</i> 129</p><p><br></p><p>The COVID-19 pandemic has heavily impacted
Australian universities and their libraries but has been felt most strongly by
students and staff who are already marginalised. This article draws upon both
published literature and the authors’ own experiences as a librarian and
academic employed at Monash University, Australia’s largest university.
Important lessons from the pandemic for universities and university libraries
at times of crisis and disaster include: actively recognising and responding to
structural inequalities amongst students and staff; organising services so that
all can participate to their fullest ability; providing students with
opportunities for social connection, enhanced digital capabilities, safe and
inclusive spaces and accessible materials; as well as flexible employment practices. </p>