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journal contributionposted on 2017-05-04, 01:52 authored by Summerhayes, Kylie, Luo, Steven
Kylie Summerhayes and Steven Luo explore knowledge management in consulting firms, and comparatively analyse and evaluate the knowledge management efforts of IBM and its new Business Consulting Services. Copyright 2006 Kylie Summerhayes and Steven Luo. No part of this article may be reproduced by any means without the written consent of the publisher.