Evaluating service encounters from the customers' perspectives: the effect of service quality on overall relationship quality
journal contribution
posted on 2017-06-06, 02:55 authored by Wong, Amy, Sohal, Amrik S.No Description
History
Year of first publication
2001Series
Working paper series (Monash University. Department of Management).Usage metrics
Categories
No categories selectedKeywords
Licence
Exports
RefWorks
BibTeX
Ref. manager
Endnote
DataCite
NLM
DC