Action research and systemic thinking
journal contributionposted on 05.06.2017, 01:55 by Walker, Beverly, Haslett, Tim
This paper discusses action research intervention and total systems intervention (TSI) and their application in a not-for-profit membership based organisation undergoing strategic change. Specifically the use of strategic assumption surfacing and testing (SAST) to explore the divergent views of managers on membership is discussed. The effectiveness of the SAST methodology when used in conjunction with action research is considered.