The Use of Soft Systems Methodology As a Tool for Creativity
journal contributionposted on 05.06.2017 by Molineux, John, Haslett, Tim
Any type of content formally published in an academic journal, usually following a peer-review process.
Soft Systems Methodology is a tool that is especially useful in diagnosing and addressing organisational problems and designing new systems in cultures that are characterised by pluralistic views and values. This paper demonstrates how SSM workshops in a large government agency resulted in a high level of creativity. SSM is then proposed as a methodology which could enhance group creativity in organizational design contexts.