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上海黄浦

诚信经营

弘扬和践行社会主义核心价值观

富强  民主  文明  和谐

自由  平等  公正  法治

爱国  敬业  诚信  友善

黄浦区大型商场行业规范

诚信待客  规范用语  耐心介绍  价格合理

公平买卖  品质保证  举止得体  着装整洁

开票准确  设施安全  环境整洁  承担责任

据实介绍  解答负责  重视投诉  及时处理

黄浦区大型商场服务承诺

一、环境整洁卫生，布局合理。

二、店招店牌符合语言文字规范要求，标牌标识指示清晰。

三、诚信经营，商品明码标价，计量正确。

四、自觉维护市场秩序，自觉接受消费者监督。

五、不经销含有危害人体健康有害物质的商品。

六、做好售后服务，积极妥善处理消费者投诉，维护消费者合法权益。

七、消费投诉电话：12315。

中共黄浦区委宣传部

黄浦区文明办 黄浦区商务委

上海新世界大丸百货

Shanghai New World Daimaru

Huangpu District, Shanghai City
Do business with integrity
Carry forward and practice socialist core values
prosperity, democracy, civilization, harmony
freedom, equality, justice, rule of law
Patriotism, Dedication, Honesty, Friendliness
Industry Specifications for Large Shopping Malls in Huangpu District
Treat customers with integrity, standardize language, introduce patiently, reasonable price
Fair Trade, quality assurance, appropriate manners, neat dress
Accurate invoicing, safe facilities, clean environment, take responsibility
Introduce according to the facts, answer questions and be responsible, attach importance to complaints, and deal with them in a timely manner
Service Commitment for Large Shopping Malls in Huangpu District
1. The environment is clean and hygienic, and the layout is reasonable.
2. The store signs meet the requirements of language and text specifications, and the signs and directions are clear.
3. Integrity management, products are clearly marked with prices, and the measurement is correct.
4. Consciously maintain market order and consciously accept consumer supervision.
5. Do not distribute commodities containing harmful substances that endanger human health.
6. Do well at after-sales service, actively and properly handle consumer complaints, and safeguard the legitimate rights and interests of consumers.
7. Consumer complaints telephone: 12315.
Propaganda Department of the CPC Huangpu District Committee
Huangpu District Civilization Office   Huangpu District Commerce Commission
Shanghai New World Daimaru Department Store

(Original English starts) Shanghai New World Daimaru (original English ends)