EDWR_Service Blueprint-30042020.pdf (195.02 kB)
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ED Waiting Room_ A Speculative Service Design Blueprint

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posted on 30.04.2020, 04:16 authored by Troy McgeeTroy Mcgee
A diagrammatic depiction of a speculative service blueprint for the Emergency Department waiting area. The NOW section depicts an approximation of the current service journey. The NEXT section provides a schematic of a speculative alternative.