Automatic helpdesk response generation

Name: Automatic helpdesk response generation
Published: 2025-04-23T07:25:05+00:00
License: https://creativecommons.org/licenses/by/4.0/
Keywords: Retrieval, Prediction, Response generation

dataset

posted on 2025-04-23, 07:25 authored by Ingrid ZukermanIngrid Zukerman, Yuval Marom

This research investigates corpus-based methods for the automation of help-desk e-mail responses.

Funding

ARC Linkage 2003

History

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Keywords

Retrieval Prediction Response generation

Licence

CC BY 4.0