Governance of knowledge management strategy implementation: a new lens on an evolving practice
conference contributionposted on 2016-09-16, 04:14 authored by Zyngier, S., Burstein, Frada, Mckay, J.
Previous research has examined different understandings of the concept of knowledge management and from this, a multiplicity of approaches to implement strategies have been derived. This paper presents research that utilizes the role of governance as a lens to examine the effective delivery of a knowledge management strategy. Knowledge management governance is considered and a conceptual model developed to appropriately position knowledge management governance within the organization. It draws on the preliminary results into knowledge management governance practices in a major scientific research facility and suggests that the implementation of strategy through such a framework operates to ensure the delivery of anticipated benefits in an authorized and regulated manner.
Presented at: CISTM 2004: Improving Business Performance through Knowledge Management; 2004 Jul 8-9; Alexandria, Egypt. 12 leaves.