Knowledge management governance: a multifaceted approach to organizational decision and innovation support
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Knowledge management is a strategy to support enhanced decision making through effective control of organizational knowledge. This paper presents a preliminary investigation into the governance of strategies to manage knowledge and the relationship between such strategies and organizational structures. It finds that the federated information transfer model is the 'best fit' with a stakeholder model of governance which ensures accountability and responsibility for tasks meeting the needs of all organizational stakeholders. Further, the governance structure established may predicate the ability of the organization to effectively establish a strategy to manage their knowledge.
Presented at: IFIP International Conference on Decision Support Systems; 2004 Jul 1-3; Prato, Italy. p. 889-899.
Rights: Suzanne Zyngier, Judy McKay, Frada Burstein © 2004. The authors grant a non-exclusive licence to publish this document in full in the DSS2004 Conference Proceedings. This document may be published on the World Wide Web, CD-ROM, in printed form, and on mirror sites on the World Wide Web. The authors assign to educational institutions a non-exclusive licence to use this document for personal use and in courses of instruction provided that the article is used in full and this copyright statement is reproduced. Any other usage is prohibited without the express permission of the authors.