@article{ZHU2018, author = "KARIN ZHU", title = "{The Role of Emotions in Online Community Maintenance}", year = "2018", month = "5", url = "https://bridges.monash.edu/articles/thesis/The_Role_of_Emotions_in_Online_Community_Maintenance/6394412", doi = "10.4225/03/5b0f48f567d81" }