Wilson, Sally Guta Miriam Evaluation of hospital pharmacy services in Victoria, Australia : a six year comparative study of customer service Abstract not available Hospital pharmacies -- Victoria;Customer services -- Victoria -- Evaluation;Patient satisfaction -- Victoria;Open Access;2003;thesis(doctorate);1959.1/5689;monash:5910 2017-10-04
    https://bridges.monash.edu/articles/thesis/Evaluation_of_hospital_pharmacy_services_in_Victoria_Australia_a_six_year_comparative_study_of_customer_service/5467318
10.4225/03/59d4487aaaa82