10.4225/03/593779e2cd1f3 Rahman, Shams-ur Shams-ur Rahman Sohal, Amrik S. Amrik S. Sohal A review and classification of total quality management research in Australia and an agenda for future research Monash University 2017 2001 1959.1/469421 monash:62858 2017-06-07 03:58:25 Journal contribution https://bridges.monash.edu/articles/journal_contribution/A_review_and_classification_of_total_quality_management_research_in_Australia_and_an_agenda_for_future_research/5084923 Over the last decade, Australian organisations have embraced TQM as an effective management philosophy. However, a recent report indicated that there is little evidence of leading Australian researchers working on quality and related areas. Moreover, the perception is that whatever research has been done, it is fragmented and at a low level. In the light of this we conducted an extensive literature search on TQM materials. Our purpose was to provide a systematic analysis of the TQM articles published by the Australian researchers or in the context of Australian organisations. Our analysis led us to conclude that the research has been unbalanced, focusing mainly on case studies and empirical research. Further research is necessary to develop conceptual underpinning and analytical models based on large empirical studies.