Howell, Andrea Sohal, Amrik S. Human resources and training - the core of quality improvement initiatives This paper discusses the importance of human resources and training as part of a quality management program and presents a ten steps approach to training. In discussing this, the authors reflect on the experience of several Australian companies and how each addressed the various issues. 1998;Human resources; Training; Quality management; Australia;1959.1/468870;monash:62663 2017-06-05
    https://bridges.monash.edu/articles/journal_contribution/Human_resources_and_training_-_the_core_of_quality_improvement_initiatives/5073724
10.4225/03/5934f82a4f48c