%0 Journal Article %A Rouse, Anne %A Watson, David %D 2017 %T Cyberfraud and identity theft: the hidden costs of business process outsourcing %U https://bridges.monash.edu/articles/journal_contribution/Cyberfraud_and_identity_theft_the_hidden_costs_of_business_process_outsourcing/4968362 %R 10.4225/03/590a81882dc86 %2 https://bridges.monash.edu/ndownloader/files/8357786 %K BPO risks %K 10.2104/mbr05018 %K 1959.1/787818 %K Business process outsourcing %K Call centres %K journal article %K Outsourcing %K monash:110618 %K 1832-8490 %K CardSystems Solutions %X Offshore business process outsourcing involves additional risks, according to Anne Rouse and David Watson. Here they outline some of these with strategies for their management. Copyright 2005 Anne Rouse and David Watson. No part of this article may be reproduced by any means without the written consent of the publisher. %I Monash University