Cyberfraud and identity theft: the hidden costs of business process outsourcing Rouse, Anne Watson, David 10.4225/03/590a81882dc86 https://bridges.monash.edu/articles/journal_contribution/Cyberfraud_and_identity_theft_the_hidden_costs_of_business_process_outsourcing/4968362 Offshore business process outsourcing involves additional risks, according to Anne Rouse and David Watson. Here they outline some of these with strategies for their management. Copyright 2005 Anne Rouse and David Watson. No part of this article may be reproduced by any means without the written consent of the publisher. 2017-05-04 01:19:02 BPO risks 10.2104/mbr05018 1959.1/787818 Business process outsourcing Call centres journal article Outsourcing monash:110618 1832-8490 CardSystems Solutions